CUSTOMER SERVICES / SALARY
MUMBAI

SALARY SURVEYS

26

UPDATED
April 2024
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AVERAGE SALARY / YEAR

MOST TYPICAL SALARY / YEAR

Gross income

Net (after tax)

83.19 INR = 1 USD

1,146,913 INR

$13,787 USD

Bangalore

1,533,986 INR

582,316 INR

$7,000 USD

Including "Bangalore"

Excluding "Bangalore"

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Average Salary / Customer Services / Mumbai

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Average salary for Customer Services / Mumbai is 1,146,913 INR per year. The most typical earning is 582,316 INR. All data are based on 26 salary surveys. Salaries are different between men and women. Men receive an average salary of 1,197,907 INR. Women receive a salary of 1,222,863 INR.

Based on education, the highest salaries receive people with Masters Degree with salary of 1,622,166 INR. The second most paid education level is Bachelors Degree with salary of 1,023,212 INR.

Different experiences affect earning as well. People with 8-12 Years of experience receive salary of 1,638,803 INR. Employees with 12-16 Years of experience receive 1,530,659 INR.

Levels / Customer Services / Mumbai (Gross INR)

Salary Levels (INR) per Year	Surveys	[%]
83,200 INR - 166,299 INR	0	n/a
166,400 INR - 249,499 INR	0	n/a
249,600 INR - 415,899 INR	2	100% 7.69%
THE MOST TYPICAL SALARY
415,900 INR - 831,799 INR	12	92.31% 46.15%
831,900 INR - 1,247,699 INR	3	46.15% 11.54%
1,247,800 INR - 1,663,699 INR	5	34.62% 19.23%
1,663,800 INR - 2,079,599 INR	2	15.38% 7.69%
2,079,700 INR - 2,495,599 INR	0	n/a
2,495,600 INR - 2,911,499 INR	1	7.69% 3.85%
2,911,600 INR - 3,327,399 INR	0	n/a
3,327,500 INR - 3,743,399 INR	0	n/a
3,743,500 INR - 4,159,299 INR	1	3.85% 3.85%
4,159,400 INR - 4,575,299 INR	0	n/a
4,575,300 INR - 4,991,199 INR	0	n/a
4,991,300 INR - 5,407,099 INR	0	n/a
5,407,200 INR - 5,823,099 INR	0	n/a
5,823,200 INR - 6,238,999 INR	0	n/a
6,239,100 INR - 6,654,999 INR	0	n/a
6,655,000 INR - 7,070,899 INR	0	n/a
7,071,000 INR - 7,486,799 INR	0	n/a
7,486,900 INR - 7,902,799 INR	0	n/a
7,902,900 INR - 8,318,699 INR	0	n/a
8,318,800 INR - 8,734,699 INR	0	n/a
8,734,700 INR - 9,150,599 INR	0	n/a
9,150,700 INR - 9,566,499 INR	0	n/a
9,566,600 INR - 9,982,499 INR	0	n/a
9,982,600 INR - 10,398,399 INR	0	n/a
10,398,500 INR - 10,814,399 INR	0	n/a
10,814,400 INR - 11,230,299 INR	0	n/a
11,230,400 INR - 11,646,199 INR	0	n/a
11,646,300 INR - 12,062,199 INR	0	n/a
12,062,300 INR - 12,478,099 INR	0	n/a
HIGH SALARIES
12,478,200 INR - 13,309,999 INR	0	n/a
13,310,100 INR - 14,141,899 INR	0	n/a
14,142,000 INR - 14,973,799 INR	0	n/a
14,973,800 INR - 15,805,599 INR	0	n/a
15,805,700 INR - 16,637,499 INR	0	n/a
16,637,600 INR - 17,469,399 INR	0	n/a
17,469,500 INR - 18,301,299 INR	0	n/a
18,301,400 INR - 19,133,199 INR	0	n/a
19,133,200 INR - 19,964,999 INR	0	n/a
19,965,100 INR - 20,796,899 INR	0	n/a
20,797,000 INR - 29,115,799 INR	0	n/a

Gender / Customer Services / Mumbai (Gross INR)

#		Surveys		AVERAGE SALARY / YEAR
1	Women	6	1,222,863 INR
2	Men	14	1,197,907 INR

Education / Customer Services / Mumbai (Gross INR)

#		Surveys
1	Masters Degree	7	1,622,166 INR
2	Bachelors Degree	15	1,023,212 INR
3	Some College	2	848,517 INR
4	High School	2	707,098 INR

Experience / Customer Services / Mumbai (Gross INR)

#		Surveys
1	8-12 Years	6	1,638,803 INR
2	12-16 Years	5	1,530,659 INR
3	16-20 Years	2	1,056,487 INR
4	2-4 Years	3	915,068 INR
5	1-2 Years	3	856,836 INR
6	4-8 Years	6	732,054 INR
7	0-1 Year	1	507,446 INR

Age / Customer Services / Mumbai (Gross INR)

#		Surveys
1	41-45	2	1,763,585 INR
2	31-35	6	1,563,934 INR
3	36-40	4	1,297,732 INR
4	26-30	5	956,662 INR
5	n/a	6	948,343 INR
6	21-25	3	415,940 INR

Work Type / Customer Services / Mumbai (Gross INR)

#		Surveys
1	Permanent	23	1,206,226 INR
2	Contract	2	848,517 INR
3	Part Time	1	474,171 INR

Careers / Customer Services / Mumbai (Gross INR)

#		Surveys
1	Other Service Career	3	1,630,484 INR
2	Service Delivery Manager	2	1,530,659 INR
3	Customer Service Manager	8	1,314,370 INR
4	Call Center Manager	3	1,197,907 INR
5	Call Center	4	815,242 INR
6	Customer Consultant	4	781,967 INR
7	Service Coordinator	2	698,779 INR

People's individual salary examples (surveys)

Training Manager

Posted 22 August 2020
Key knowledge and tasks

"Training in customer service and content development."

City	Education	Experience	Knowledge	Gross salary / year
Mumbai	Bachelors Degree	12-16 Years	n/a	1,454,300 INR

Senior Trainer

Posted 09 August 2020
Key knowledge and tasks

"Training and coordination of developing skills requirements."

City	Education	Experience	Knowledge	Gross salary / year
Mumbai	Bachelors Degree	16-20 Years	n/a	669,000 INR

Sales Consultant

Posted 26 July 2020
Key knowledge and tasks

"Kpi, business development."

City	Education	Experience	Knowledge	Gross salary / year
Mumbai	Bachelors Degree	2-4 Years	n/a	1,977,900 INR

Collection Manager

Posted 10 June 2019
Key knowledge and tasks

"Collecting debts from US based insurance companies on behalf of American billing company."

City	Education	Experience	Knowledge	Gross salary / year
Mumbai	Some College	12-16 Years	n/a	1,046,300 INR

Sr. Manager

Posted 17 March 2019
Key knowledge and tasks

"I am sr Manager and handling around 300 people."

City	Education	Experience	Knowledge	Gross salary / year
Mumbai	Bachelors Degree	12-16 Years	n/a	1,627,700 INR

Service Delivery For Pan India

Posted 05 December 2018
Key knowledge and tasks

"Service delivery for PAN india for Saregama, SBD, Hurom and 10 or project."

City	Education	Experience	Knowledge	Gross salary / year
Mumbai	Bachelors Degree	2-4 Years	n/a	453,500 INR

Senior Customer Service Executive

Posted 03 September 2018
Key knowledge and tasks

"Customer Service, Sales, Recruiting."

City	Education	Experience	Knowledge	Gross salary / year
Mumbai	Bachelors Degree	12-16 Years	n/a	647,900 INR

Immigration Counsultant

Posted 25 August 2018
Key knowledge and tasks

"Counselling custoemrs about the services."

City	Education	Experience	Knowledge	Gross salary / year
Mumbai	Masters Degree	1-2 Years	n/a	1,554,900 INR

Security Executive

Posted 08 August 2018
Key knowledge and tasks

"Airlines security executive."

City	Education	Experience	Knowledge	Gross salary / year
Mumbai	Bachelors Degree	2-4 Years	n/a	311,000 INR

Service Delivery Manager

Posted 21 June 2018
Key knowledge and tasks

"16 Years of experience."

City	Education	Experience	Knowledge	Gross salary / year
Mumbai	Bachelors Degree	16-20 Years	n/a	1,438,200 INR

Customer Relation Advisor

Posted 09 February 2018
Key knowledge and tasks

"Career spanning 7+years in customer service sales and collections well verserd with computers. Ability to work under pressure good time management skills and self motivated. Have worked with Multinations company like techmahindra business servicess. . sitel and firstsource to name a few. with target driven enviourment."

City	Education	Experience	Knowledge	Gross salary / year
Mumbai	Some College	8-12 Years	n/a	647,900 INR

Analyst

Posted 27 December 2017
Key knowledge and tasks

"Procurement analyst using the company owned software."

City	Education	Experience	Knowledge	Gross salary / year
Mumbai	Masters Degree	1-2 Years	n/a	476,700 INR

CUSTOMER SERVICES / SALARY MUMBAI

26