CUSTOMER SERVICES / SALARY
CEBU CITY

SALARY SURVEYS

18

UPDATED
April 2024
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AVERAGE SALARY / YEAR

MOST TYPICAL SALARY / YEAR

Gross income

Net (after tax)

55.4 PHP = 1 USD

517,804 PHP

$9,347 USD

Manila

727,098 PHP

221,591 PHP

$4,000 USD

Including "Manila"

Excluding "Manila"

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Average Salary / Customer Services / Cebu City

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Average salary for Customer Services / Cebu City is 517,804 PHP per year. The most typical earning is 221,591 PHP. All data are based on 18 salary surveys. Salaries are different between men and women. Men receive an average salary of 625,997 PHP. Women receive a salary of 454,263 PHP.

Based on education, the highest salaries receive people with Bachelors Degree with salary of 553,979 PHP. The second most paid education level is Masters Degree with salary of 531,820 PHP.

Different experiences affect earning as well. People with 12-16 Years of experience receive salary of 3,046,888 PHP. Employees with 8-12 Years of experience receive 764,492 PHP.

Levels / Customer Services / Cebu City (Gross PHP)

Salary Levels (PHP) per Year	Surveys	[%]
55,400 PHP - 110,699 PHP	0	n/a
110,800 PHP - 166,099 PHP	0	n/a
THE MOST TYPICAL SALARY
166,200 PHP - 276,899 PHP	7	100% 38.89%
277,000 PHP - 553,899 PHP	7	61.11% 38.89%
554,000 PHP - 830,899 PHP	3	22.22% 16.67%
831,000 PHP - 1,107,899 PHP	0	n/a
1,108,000 PHP - 1,384,899 PHP	0	n/a
1,384,900 PHP - 1,661,899 PHP	0	n/a
1,661,900 PHP - 1,938,899 PHP	0	n/a
1,938,900 PHP - 2,215,899 PHP	0	n/a
2,215,900 PHP - 2,492,899 PHP	0	n/a
2,492,900 PHP - 2,769,799 PHP	0	n/a
2,769,900 PHP - 3,046,799 PHP	0	n/a
3,046,900 PHP - 3,323,799 PHP	1	5.56% 5.56%
3,323,900 PHP - 3,600,799 PHP	0	n/a
3,600,900 PHP - 3,877,799 PHP	0	n/a
3,877,900 PHP - 4,154,799 PHP	0	n/a
4,154,800 PHP - 4,431,799 PHP	0	n/a
4,431,800 PHP - 4,708,799 PHP	0	n/a
4,708,800 PHP - 4,985,799 PHP	0	n/a
4,985,800 PHP - 5,262,799 PHP	0	n/a
5,262,800 PHP - 5,539,699 PHP	0	n/a
5,539,800 PHP - 5,816,699 PHP	0	n/a
5,816,800 PHP - 6,093,699 PHP	0	n/a
6,093,800 PHP - 6,370,699 PHP	0	n/a
6,370,800 PHP - 6,647,699 PHP	0	n/a
6,647,800 PHP - 6,924,699 PHP	0	n/a
6,924,700 PHP - 7,201,699 PHP	0	n/a
7,201,700 PHP - 7,478,699 PHP	0	n/a
7,478,700 PHP - 7,755,699 PHP	0	n/a
7,755,700 PHP - 8,032,699 PHP	0	n/a
8,032,700 PHP - 8,309,599 PHP	0	n/a
HIGH SALARIES
8,309,700 PHP - 8,863,599 PHP	0	n/a
8,863,700 PHP - 9,417,599 PHP	0	n/a
9,417,700 PHP - 9,971,599 PHP	0	n/a
9,971,600 PHP - 10,525,599 PHP	0	n/a
10,525,600 PHP - 11,079,499 PHP	0	n/a
11,079,600 PHP - 11,633,499 PHP	0	n/a
11,633,600 PHP - 12,187,499 PHP	0	n/a
12,187,600 PHP - 12,741,499 PHP	0	n/a
12,741,500 PHP - 13,295,499 PHP	0	n/a
13,295,500 PHP - 13,849,399 PHP	0	n/a
13,849,500 PHP - 19,389,299 PHP	0	n/a

Gender / Customer Services / Cebu City (Gross PHP)

#		Surveys		AVERAGE SALARY / YEAR
1	Men	9	625,997 PHP
2	Women	7	454,263 PHP

Education / Customer Services / Cebu City (Gross PHP)

#		Surveys
1	Bachelors Degree	14	553,979 PHP
2	Masters Degree	1	531,820 PHP
3	High School	1	515,201 PHP
4	Some College	2	260,370 PHP

Experience / Customer Services / Cebu City (Gross PHP)

#		Surveys
1	12-16 Years	1	3,046,888 PHP
2	8-12 Years	1	764,492 PHP
3	4-8 Years	6	393,325 PHP
4	2-4 Years	3	343,467 PHP
5	1-2 Years	6	321,308 PHP
6	0-1 Year	1	199,432 PHP

Age / Customer Services / Cebu City (Gross PHP)

#		Surveys
1	36-40	1	3,046,888 PHP
2	31-35	2	714,633 PHP
3	41-45	1	531,820 PHP
4	21-25	6	326,848 PHP
5	26-30	6	304,688 PHP
6	n/a	2	271,450 PHP

Work Type / Customer Services / Cebu City (Gross PHP)

#		Surveys
1	Permanent	14	542,900 PHP
2	Contract	3	476,422 PHP
3	Self Employed	1	321,308 PHP

Careers / Customer Services / Cebu City (Gross PHP)

#		Surveys
1	Service Delivery Manager	1	3,046,888 PHP
2	Call Center Manager	2	509,661 PHP
3	Other Service Career	2	493,041 PHP
4	Customer Service Manager	1	349,007 PHP
5	Call Center	12	326,848 PHP

People's individual salary examples (surveys)

Admin

Posted 12 July 2023
Key knowledge and tasks

"Administrative Work."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	Bachelors Degree	2-4 Years	Advanced	561,500 PHP

Virtual Assistant

Posted 14 July 2022
Key knowledge and tasks

"Virtual Assistant."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	Bachelors Degree	4-8 Years	Advanced	667,500 PHP

Director

Posted 10 July 2021
Key knowledge and tasks

"Shared Services."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	Bachelors Degree	12-16 Years	Expert	3,046,900 PHP

Customer Service Agent

Posted 24 October 2019
Key knowledge and tasks

"Supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	Bachelors Degree	1-2 Years	n/a	285,700 PHP

Customer Service Agent Tier 2

Posted 11 October 2019
Key knowledge and tasks

"I handle complex and advanced tasks set by our company."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	Bachelors Degree	2-4 Years	n/a	266,700 PHP

Customer Service Agent Tier 1

Posted 30 September 2019
Key knowledge and tasks

"-answering customer inqueries via phone, email, and/or chat
-the provision of service to customers before, during, and after a purchase/service. 
-customer service focuses on the jobs involved when servicing customers rather than their needs."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	Bachelors Degree	1-2 Years	n/a	290,000 PHP

Team Leader

Posted 08 August 2019
Key knowledge and tasks

"Managing a team of 15 call agents."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	Masters Degree	4-8 Years	n/a	529,200 PHP

Training Manager

Posted 09 June 2019
Key knowledge and tasks

"Training analysis, design and delivery in a customer service environment."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	Bachelors Degree	8-12 Years	n/a	761,900 PHP

Customer Service Analyst

Posted 11 March 2019
Key knowledge and tasks

"Assist Participants."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	Bachelors Degree	1-2 Years	n/a	264,600 PHP

Caller Assistant

Posted 12 November 2018
Key knowledge and tasks

"Calling customers to sell products."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	High School	1-2 Years	n/a	517,300 PHP

Massager

Posted 05 October 2017
Key knowledge and tasks

"Give massage to any who wants."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	Some College	1-2 Years	n/a	321,800 PHP

Csr

Posted 28 September 2017
Key knowledge and tasks

"Answers phone calls and assist clients in any way possible."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	Bachelors Degree	2-4 Years	n/a	201,200 PHP

CUSTOMER SERVICES / SALARY CEBU CITY

18