CUSTOMER SERVICES / SALARY
BEIJING

SALARY SURVEYS

15

UPDATED
April 2024
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AVERAGE SALARY / YEAR

MOST TYPICAL SALARY / YEAR

Gross income

Net (after tax)

7.08 CNY = 1 USD

226,734 CNY

$32,031 USD

Shanghai

242,236 CNY

155,729 CNY

$22,000 USD

Including "Shanghai"

Excluding "Shanghai"

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Average Salary / Customer Services / Beijing

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Average salary for Customer Services / Beijing is 226,734 CNY per year. The most typical earning is 155,729 CNY. All data are based on 15 salary surveys. Salaries are different between men and women. Men receive an average salary of 266,863 CNY. Women receive a salary of 167,054 CNY.

Based on education, the highest salaries receive people with Some College with salary of 319,244 CNY. The second most paid education level is Masters Degree with salary of 288,099 CNY.

Different experiences affect earning as well. People with 8-12 Years of experience receive salary of 288,099 CNY. Employees with 12-16 Years of experience receive 281,728 CNY.

Levels / Customer Services / Beijing (Gross CNY)

Salary Levels (CNY) per Year	Surveys	[%]
21,200 CNY - 35,399 CNY	0	n/a
35,400 CNY - 70,799 CNY	1	100% 6.67%
70,800 CNY - 106,199 CNY	1	93.33% 6.67%
106,200 CNY - 141,599 CNY	0	n/a
THE MOST TYPICAL SALARY
141,600 CNY - 176,999 CNY	3	86.67% 20%
177,000 CNY - 212,399 CNY	3	66.67% 20%
212,400 CNY - 247,699 CNY	2	46.67% 13.33%
247,800 CNY - 283,099 CNY	1	33.33% 6.67%
283,100 CNY - 318,499 CNY	2	26.67% 13.33%
318,500 CNY - 353,899 CNY	0	n/a
353,900 CNY - 389,299 CNY	1	13.33% 6.67%
389,300 CNY - 424,699 CNY	0	n/a
424,700 CNY - 460,099 CNY	0	n/a
460,100 CNY - 495,499 CNY	1	6.67% 6.67%
495,500 CNY - 530,899 CNY	0	n/a
530,900 CNY - 566,299 CNY	0	n/a
566,300 CNY - 601,699 CNY	0	n/a
601,700 CNY - 637,099 CNY	0	n/a
637,100 CNY - 672,499 CNY	0	n/a
672,500 CNY - 707,899 CNY	0	n/a
707,900 CNY - 743,199 CNY	0	n/a
743,300 CNY - 778,599 CNY	0	n/a
778,600 CNY - 813,999 CNY	0	n/a
814,000 CNY - 849,399 CNY	0	n/a
849,400 CNY - 884,799 CNY	0	n/a
884,800 CNY - 920,199 CNY	0	n/a
920,200 CNY - 955,599 CNY	0	n/a
955,600 CNY - 990,999 CNY	0	n/a
991,000 CNY - 1,026,399 CNY	0	n/a
1,026,400 CNY - 1,061,799 CNY	0	n/a
HIGH SALARIES
1,061,800 CNY - 1,132,599 CNY	0	n/a
1,132,600 CNY - 1,203,399 CNY	0	n/a
1,203,400 CNY - 1,274,099 CNY	0	n/a
1,274,100 CNY - 1,344,899 CNY	0	n/a
1,344,900 CNY - 1,415,699 CNY	0	n/a
1,415,700 CNY - 1,486,499 CNY	0	n/a
1,486,500 CNY - 1,557,299 CNY	0	n/a
1,557,300 CNY - 1,628,099 CNY	0	n/a
1,628,100 CNY - 1,698,899 CNY	0	n/a
1,698,900 CNY - 1,769,599 CNY	0	n/a
1,769,700 CNY - 2,477,499 CNY	0	n/a

Gender / Customer Services / Beijing (Gross CNY)

#		Surveys		AVERAGE SALARY / YEAR
1	Men	9	266,863 CNY
2	Women	6	167,054 CNY

Education / Customer Services / Beijing (Gross CNY)

#		Surveys
1	Some College	2	319,244 CNY
2	Masters Degree	5	288,099 CNY
3	Bachelors Degree	7	178,380 CNY
4	High School	1	70,078 CNY

Experience / Customer Services / Beijing (Gross CNY)

#		Surveys
1	8-12 Years	6	288,099 CNY
2	12-16 Years	1	281,728 CNY
3	2-4 Years	4	222,268 CNY
4	4-8 Years	3	143,695 CNY
5	1-2 Years	1	70,786 CNY

Age / Customer Services / Beijing (Gross CNY)

#		Surveys
1	36-40	2	319,244 CNY
2	26-30	5	225,807 CNY
3	31-35	4	222,268 CNY
4	21-25	3	191,830 CNY
5	46-50	1	168,470 CNY

Work Type / Customer Services / Beijing (Gross CNY)

#		Surveys
1	Self Employed	1	466,479 CNY
2	Permanent	10	210,234 CNY
3	Contract	4	207,403 CNY

Careers / Customer Services / Beijing (Gross CNY)

#		Surveys
1	Call Center	1	314,997 CNY
2	Customer Service Manager	7	276,773 CNY
3	Service Coordinator	3	173,425 CNY
4	Customer Consultant	4	157,144 CNY

People's individual salary examples (surveys)

Exhibition

Posted 18 November 2021
Key knowledge and tasks

"Sales."

City	Education	Experience	Knowledge	Gross salary / year
Beijing	Bachelors Degree	4-8 Years	Advanced	197,300 CNY

Customer Service Representative

Posted 04 June 2019
Key knowledge and tasks

"Inbound and outbound calls."

City	Education	Experience	Knowledge	Gross salary / year
Beijing	Masters Degree	2-4 Years	n/a	314,800 CNY

Customer Service Manager

Posted 31 January 2019
Key knowledge and tasks

"From Mechanic, to Technician, to Customer Service Manager."

City	Education	Experience	Knowledge	Gross salary / year
Beijing	Some College	8-12 Years	n/a	356,800 CNY

Customer Service Analyst

Posted 12 September 2018
Key knowledge and tasks

"Assist customer with their day to day support request."

City	Education	Experience	Knowledge	Gross salary / year
Beijing	Masters Degree	8-12 Years	n/a	208,400 CNY

Operations Team Lead

Posted 03 August 2018
Key knowledge and tasks

"Manage a team of 18 people."

City	Education	Experience	Knowledge	Gross salary / year
Beijing	Bachelors Degree	2-4 Years	n/a	190,400 CNY

Service Coordinator

Posted 13 January 2018
Key knowledge and tasks

"Help client to deal with personal issues."

City	Education	Experience	Knowledge	Gross salary / year
Beijing	Some College	12-16 Years	n/a	281,700 CNY

Publisher Support Manager

Posted 25 October 2017
Key knowledge and tasks

"Provide reports and information to publisher on China market and their sales status."

City	Education	Experience	Knowledge	Gross salary / year
Beijing	Masters Degree	8-12 Years	n/a	288,900 CNY

Customer Service Officer

Posted 18 August 2017
Key knowledge and tasks

"Operative implementation of order processing following the defined detailorganizational rules for order and test processing. 
Complete all tasks in their area factually correct, on time, swift and in an economical fashion."

City	Education	Experience	Knowledge	Gross salary / year
Beijing	Bachelors Degree	8-12 Years	n/a	168,700 CNY

CUSTOMER SERVICES / SALARY BEIJING

15