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CALL CENTER / SALARY
Average Salary - Call Center / United States UNITED STATES


SALARY SURVEYS

82

UPDATED
July 2024
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AVERAGE SALARY / YEAR MOST TYPICAL SALARY / YEAR
Gross income
Net (after tax)

$38,149 USD

£30,151 GBP
New York City

$59,500 USD

$32,000 USD

£25,291 GBP
Including "New York City"
Excluding "New York City"

Average Salary / Call Center / United States

Average salary for Call Center / United States is $38,149 USD per year. The most typical earning is $32,000 USD. All data are based on 82 salary surveys. Salaries are different between men and women. Men receive an average salary of $45,600 USD. Women receive a salary of $32,400 USD.

Based on education, the highest salaries receive people with Doctorate Degree with salary of $50,000 USD. The second most paid education level is Masters Degree with salary of $48,100 USD.

Different experiences affect earning as well. People with 16-20 Years of experience receive salary of $52,100 USD. Employees with 8-12 Years of experience receive $45,700 USD.

Levels / Call Center / United States (Gross USD)

Salary Levels (USD) per Year Surveys [%]
$10,000 USD - $14,999 USD
0 n/a
$15,000 USD - $19,999 USD
3 100%
3.66%
$20,000 USD - $24,999 USD
13 96.34%
15.85%
$25,000 USD - $29,999 USD
9 80.49%
10.98%
THE MOST TYPICAL SALARY
$30,000 USD - $34,999 USD
17 69.51%
20.73%
$35,000 USD - $39,999 USD
17 48.78%
20.73%
$40,000 USD - $44,999 USD
6 28.05%
7.32%
$45,000 USD - $49,999 USD
5 20.73%
6.1%
$50,000 USD - $54,999 USD
4 14.63%
4.88%
$55,000 USD - $59,999 USD
3 9.76%
3.66%
$60,000 USD - $64,999 USD
1 6.1%
1.22%
$65,000 USD - $69,999 USD
1 4.88%
1.22%
$70,000 USD - $74,999 USD
0 n/a
$75,000 USD - $79,999 USD
0 n/a
$80,000 USD - $84,999 USD
1 3.66%
1.22%
$85,000 USD - $89,999 USD
0 n/a
$90,000 USD - $94,999 USD
0 n/a
$95,000 USD - $99,999 USD
0 n/a
$100,000 USD - $104,999 USD
0 n/a
$105,000 USD - $109,999 USD
0 n/a
$110,000 USD - $114,999 USD
0 n/a
$115,000 USD - $119,999 USD
0 n/a
$120,000 USD - $124,999 USD
0 n/a
$125,000 USD - $129,999 USD
0 n/a
$130,000 USD - $134,999 USD
0 n/a
$135,000 USD - $139,999 USD
0 n/a
$140,000 USD - $144,999 USD
1 2.44%
1.22%
$145,000 USD - $149,999 USD
0 n/a
HIGH SALARIES
$150,000 USD - $159,999 USD
0 n/a
$160,000 USD - $169,999 USD
1 1.22%
1.22%
$170,000 USD - $179,999 USD
0 n/a
$180,000 USD - $189,999 USD
0 n/a
$190,000 USD - $199,999 USD
0 n/a
$200,000 USD - $209,999 USD
0 n/a
$210,000 USD - $219,999 USD
0 n/a
$220,000 USD - $229,999 USD
0 n/a
$230,000 USD - $239,999 USD
0 n/a
$240,000 USD - $249,999 USD
0 n/a
$250,000 USD - $349,999 USD
0 n/a

Gender / Call Center / United States (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 Men 33 $45,600 USD
2 Women 32 $32,400 USD

Education / Call Center / United States (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 Doctorate Degree 1 $50,000 USD
2 Masters Degree 8 $48,100 USD
3 Bachelors Degree 18 $44,000 USD
4 Some College 29 $36,600 USD
5 High School 25 $33,000 USD
6 Bellow H. School 1 $15,000 USD

Experience / Call Center / United States (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 16-20 Years 10 $52,100 USD
2 8-12 Years 10 $45,700 USD
3 20+ Years 8 $39,100 USD
4 12-16 Years 7 $37,100 USD
5 2-4 Years 14 $36,300 USD
6 4-8 Years 17 $34,800 USD
7 1-2 Years 9 $30,900 USD
8 0-1 Year 7 $28,400 USD

Age / Call Center / United States (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 66-70 1 $144,000 USD
2 36-40 11 $49,800 USD
3 41-45 9 $49,300 USD
4 46-50 3 $48,300 USD
5 56-60 4 $40,000 USD
6 76-99 1 $35,000 USD
7 n/a 17 $34,600 USD
8 31-35 12 $32,600 USD
9 26-30 9 $30,400 USD
10 21-25 9 $27,700 USD
11 51-55 2 $26,000 USD
12 14-20 3 $24,200 USD
13 61-65 1 $24,100 USD

Work Type / Call Center / United States (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 Self Employed 3 $70,900 USD
2 Permanent 63 $38,800 USD
3 Contract 7 $34,100 USD
4 Part Time 9 $25,500 USD

States / Call Center / United States (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 Virginia 3 $75,700 USD
2 Ohio 1 $55,000 USD
3 New York State 3 $53,700 USD
4 California 12 $50,600 USD
5 Washington State 1 $45,000 USD
6 New Jersey 3 $42,300 USD
7 Massachusetts 3 $41,300 USD
8 Pennsylvania 5 $39,000 USD
9 Minnesota 1 $39,000 USD
10 Arizona 1 $38,000 USD
11 Delaware 2 $37,700 USD
12 West Virginia 2 $37,000 USD
13 Oklahoma 1 $36,500 USD
14 Texas 4 $35,500 USD
15 Iowa 1 $34,500 USD
16 Tennessee 2 $33,800 USD
17 Missouri 5 $33,300 USD
18 Colorado 2 $33,100 USD
19 Maryland 2 $32,000 USD
20 Illinois 2 $30,100 USD
21 District Of Columbia (DC) 1 $28,000 USD
22 Nevada 2 $27,100 USD
23 Florida 5 $26,800 USD
24 Utah 4 $26,000 USD
25 Alabama 1 $26,000 USD
26 Michigan 1 $25,000 USD
27 Georgia 1 $25,000 USD
28 Kentucky 1 $25,000 USD
29 Idaho 1 $24,900 USD
30 Oregon 1 $23,000 USD
31 North Carolina 2 $22,000 USD

Cities / Call Center / United States (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 Richmond 1 $144,000 USD
2 San Diego 3 $89,100 USD
3 New York City 2 $59,500 USD
4 Cincinnati 1 $55,000 USD
5 St. Petersburg 1 $52,000 USD
6 San Francisco 2 $49,000 USD
7 San Antonio 2 $45,500 USD
8 Seattle 1 $45,000 USD
9 Virginia Beach 1 $45,000 USD
10 Worcester 2 $43,000 USD
11 Pittsburgh 2 $43,000 USD
12 Newark 3 $42,300 USD
13 Rochester 1 $42,000 USD
14 Minneapolis 1 $39,000 USD
15 Chesapeake 1 $38,000 USD
16 Phoenix 1 $38,000 USD
17 Boston 1 $38,000 USD
18 Wilmington, Delaware 2 $37,700 USD
19 Charleston, West Virginia 2 $37,000 USD
20 Oklahoma City 1 $36,500 USD
21 Philadelphia 3 $36,300 USD
22 Los Angeles 6 $35,700 USD
23 --Other-- 6 $35,000 USD
24 Colorado Springs 1 $35,000 USD
25 St. Louis 1 $34,600 USD
26 Des Moines 1 $34,500 USD
27 Chattanooga 1 $34,000 USD
28 Knoxville 1 $33,600 USD
29 Kansas City 4 $33,000 USD
30 Baltimore 2 $32,000 USD
31 Dallas 1 $31,200 USD
32 Denver 1 $31,200 USD
33 Chicago 2 $30,100 USD
34 Sacramento 1 $28,500 USD
35 Washington DC 1 $28,000 USD
36 Reno 2 $27,100 USD
37 Salt Lake City 4 $26,000 USD
38 Huntsville 1 $26,000 USD
39 Detroit 1 $25,000 USD
40 Atlanta 1 $25,000 USD
41 Lexington 1 $25,000 USD
42 Boise 1 $24,900 USD
43 Charlotte 1 $24,000 USD
44 Portland, Oregon 1 $23,000 USD
45 Orlando 2 $21,000 USD
46 Fayetteville 1 $20,000 USD
47 Tampa 1 $20,000 USD
48 Miami 1 $20,000 USD
49 Austin 1 $20,000 USD

People's individual salary examples (surveys)

16/16  Data Entry (Woman)
Posted 20 July 2023

What I do?

"Data entry."

City Education Experience Knowledge Gross salary / year
Knoxville High School 12-16 Years Intermediate $33,600 USD

15/16  Customer Service Agent (Man)
Posted 03 September 2022

What I do?

"Customer service, insurance."

City Education Experience Knowledge Gross salary / year
San Antonio Some College 2-4 Years Advanced $60,000 USD

14/16  Customer Service (Woman)
Posted 26 May 2022

What I do?

"Data entry."

City Education Experience Knowledge Gross salary / year
Charleston, West Virginia High School 8-12 Years Advanced $37,000 USD

13/16  Customer Service Representative (Woman)
Posted 14 January 2022

What I do?

"Take calls."

City Education Experience Knowledge Gross salary / year
Huntsville Masters Degree 4-8 Years Advanced $26,000 USD

12/16  Customer Service Representative (Man)
Posted 10 January 2022

What I do?

"Inbound calls."

City Education Experience Knowledge Gross salary / year
Dallas Some College 0-1 Year Intermediate $31,200 USD

11/16  Customer Care Expert (Woman)
Posted 28 December 2020

What I do?

"Take calls take payments resolve issues. sale products and services."

City Education Experience Knowledge Gross salary / year
Charleston, West Virginia Some College 4-8 Years n/a $37,000 USD

10/16  Call Center Supervisor (Man)
Posted 26 October 2020

What I do?

"I perform supervisory duties such as hiring and firing as well as training and promotions."

City Education Experience Knowledge Gross salary / year
St. Petersburg Bachelors Degree 20+ Years n/a $52,000 USD

9/16  Tech Support Agent (Woman)
Posted 24 September 2020

What I do?

"A+ Certificate Computer technician Troubleshoot Customer service Communication."

City Education Experience Knowledge Gross salary / year
Salt Lake City Some College 4-8 Years n/a $17,000 USD

8/16  Quality Analyst (Man)
Posted 12 February 2020

What I do?

"Evaluation and reporting."

City Education Experience Knowledge Gross salary / year
Seattle Bachelors Degree 12-16 Years n/a $45,000 USD

7/16  Customer Service Lead (Woman)
Posted 03 January 2020

What I do?

"Train newemployees, monitor dept."

City Education Experience Knowledge Gross salary / year
Worcester Some College 20+ Years n/a $50,000 USD

6/16  Parts Coordinator (Man)
Posted 02 May 2019

What I do?

"I coordinate parts shipments for customers in North and South America."

City Education Experience Knowledge Gross salary / year
Virginia Beach Bachelors Degree 20+ Years n/a $45,000 USD

5/16  Call Center Agent (Man)
Posted 15 October 2018

What I do?

"Take customer service phone calls."

City Education Experience Knowledge Gross salary / year
Denver High School 1-2 Years n/a $31,200 USD

4/16  Customer Service Associate 2 (Man)
Posted 15 August 2018

What I do?

"Respond to calls and emails from clients to assist them with using our product."

City Education Experience Knowledge Gross salary / year
Wilmington, Delaware Bachelors Degree 8-12 Years n/a $47,400 USD

3/16  Interviewer (Woman)
Posted 15 December 2017

What I do?

"I call people and ask them questions for surveys."

City Education Experience Knowledge Gross salary / year
--Other-- Some College 0-1 Year n/a $23,000 USD

2/16  Customer Representative (Woman)
Posted 29 October 2017

What I do?

"Answer incoming calls; customer satisfaction."

City Education Experience Knowledge Gross salary / year
Reno Some College 20+ Years n/a $24,100 USD

1/16  Risk (Woman)
Posted 06 October 2017

What I do?

"Take calls, resolve credit card issues."

City Education Experience Knowledge Gross salary / year
Chesapeake Bachelors Degree 1-2 Years n/a $38,000 USD


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