CUSTOMER SERVICES / SALARY
NEW YORK STATE

SALARY SURVEYS

30

UPDATED
April 2024
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AVERAGE SALARY / YEAR

MOST TYPICAL SALARY / YEAR

Gross income

Net (after tax)

$59,146 USD

£46,454 GBP

New York City

$63,142 USD

$32,000 USD

£25,133 GBP

Including "New York City"

Excluding "New York City"

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Average Salary / Customer Services / New York State

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Average salary for Customer Services / New York State is $59,146 USD per year. The most typical earning is $32,000 USD. All data are based on 30 salary surveys. Salaries are different between men and women. Men receive an average salary of $61,600 USD. Women receive a salary of $48,300 USD.

Based on education, the highest salaries receive people with Masters Degree with salary of $147,500 USD. The second most paid education level is Some College with salary of $57,100 USD.

Different experiences affect earning as well. People with 12-16 Years of experience receive salary of $94,000 USD. Employees with 2-4 Years of experience receive $64,900 USD.

Levels / Customer Services / New York State (Gross USD)

Salary Levels (USD) per Year	Surveys	[%]
$10,000 USD - $14,999 USD	0	n/a
$15,000 USD - $19,999 USD	1	100% 3.33%
$20,000 USD - $24,999 USD	0	n/a
$25,000 USD - $29,999 USD	2	96.67% 6.67%
THE MOST TYPICAL SALARY
$30,000 USD - $34,999 USD	5	90% 16.67%
$35,000 USD - $39,999 USD	3	73.33% 10%
$40,000 USD - $44,999 USD	3	63.33% 10%
$45,000 USD - $49,999 USD	0	n/a
$50,000 USD - $54,999 USD	0	n/a
$55,000 USD - $59,999 USD	2	53.33% 6.67%
$60,000 USD - $64,999 USD	5	46.67% 16.67%
$65,000 USD - $69,999 USD	2	30% 6.67%
$70,000 USD - $74,999 USD	0	n/a
$75,000 USD - $79,999 USD	1	23.33% 3.33%
$80,000 USD - $84,999 USD	1	20% 3.33%
$85,000 USD - $89,999 USD	0	n/a
$90,000 USD - $94,999 USD	2	16.67% 6.67%
$95,000 USD - $99,999 USD	1	10% 3.33%
$100,000 USD - $104,999 USD	0	n/a
$105,000 USD - $109,999 USD	0	n/a
$110,000 USD - $114,999 USD	0	n/a
$115,000 USD - $119,999 USD	0	n/a
$120,000 USD - $124,999 USD	0	n/a
$125,000 USD - $129,999 USD	1	6.67% 3.33%
$130,000 USD - $134,999 USD	0	n/a
$135,000 USD - $139,999 USD	0	n/a
$140,000 USD - $144,999 USD	0	n/a
$145,000 USD - $149,999 USD	0	n/a
HIGH SALARIES
$150,000 USD - $159,999 USD	0	n/a
$160,000 USD - $169,999 USD	0	n/a
$170,000 USD - $179,999 USD	0	n/a
$180,000 USD - $189,999 USD	0	n/a
$190,000 USD - $199,999 USD	0	n/a
$200,000 USD - $209,999 USD	1	3.33% 3.33%
$210,000 USD - $219,999 USD	0	n/a
$220,000 USD - $229,999 USD	0	n/a
$230,000 USD - $239,999 USD	0	n/a
$240,000 USD - $249,999 USD	0	n/a
$250,000 USD - $349,999 USD	0	n/a

Gender / Customer Services / New York State (Gross USD)

#		Surveys		AVERAGE SALARY / YEAR
1	Men	17	$61,600 USD
2	Women	10	$48,300 USD

Education / Customer Services / New York State (Gross USD)

#		Surveys
1	Masters Degree	2	$147,500 USD
2	Some College	7	$57,100 USD
3	Bachelors Degree	18	$55,100 USD
4	High School	2	$30,000 USD
5	Bellow H. School	1	$28,000 USD

Experience / Customer Services / New York State (Gross USD)

#		Surveys
1	12-16 Years	3	$94,000 USD
2	2-4 Years	5	$64,900 USD
3	4-8 Years	9	$61,800 USD
4	20+ Years	5	$58,200 USD
5	8-12 Years	2	$50,000 USD
6	16-20 Years	2	$48,500 USD
7	0-1 Year	3	$31,300 USD
8	1-2 Years	1	$30,000 USD

Age / Customer Services / New York State (Gross USD)

#		Surveys
1	41-45	2	$140,000 USD
2	n/a	3	$81,500 USD
3	51-55	3	$75,000 USD
4	36-40	3	$61,300 USD
5	26-30	6	$58,000 USD
6	31-35	3	$53,000 USD
7	56-60	3	$37,300 USD
8	21-25	4	$32,000 USD
9	46-50	1	$32,000 USD
10	14-20	2	$31,000 USD

Work Type / Customer Services / New York State (Gross USD)

#		Surveys
1	Permanent	23	$64,600 USD
2	Self Employed	3	$48,000 USD
3	Part Time	4	$36,300 USD

Cities / Customer Services / New York State (Gross USD)

#		Surveys
1	New York City	24	$63,100 USD
2	Rochester	4	$48,800 USD
3	Buffalo, United States	2	$32,000 USD

Careers / Customer Services / New York State (Gross USD)

#		Surveys
1	Customer Consultant	1	$95,000 USD
2	Service Delivery Manager	1	$93,000 USD
3	Package Delivery Employee	1	$78,000 USD
4	Other Service Career	6	$66,000 USD
5	Postal Employee	1	$64,000 USD
6	Customer Service Manager	7	$63,900 USD
7	Call Center Manager	1	$57,000 USD
8	Call Center	3	$53,700 USD
9	Service Coordinator	4	$49,800 USD
10	Housekeeper	2	$47,000 USD
11	Cleaning Service	1	$32,000 USD
12	Postman	1	$30,000 USD
13	Food Service	1	$28,000 USD

People's individual salary examples (surveys)

Associate

Posted 21 February 2022
Key knowledge and tasks

"Communications."

City	Education	Experience	Knowledge	Gross salary / year
New York City	Bachelors Degree	2-4 Years	Intermediate	$60,000 USD

Global Director Of Customer Service

Posted 21 February 2022
Key knowledge and tasks

"Global Director of Customer Service."

City	Education	Experience	Knowledge	Gross salary / year
New York City	Masters Degree	12-16 Years	Expert	$200,000 USD

Delivery Driver

Posted 12 January 2021
Key knowledge and tasks

"Driving dispatching."

City	Education	Experience	Knowledge	Gross salary / year
New York City	Some College	4-8 Years	n/a	$78,000 USD

Household Manager

Posted 13 March 2020
Key knowledge and tasks

"Manage medications, meals, meetings, clean house, prepare meals, serve meals, laundry and personal financial management. No certificates."

City	Education	Experience	Knowledge	Gross salary / year
New York City	Bachelors Degree	20+ Years	n/a	$63,900 USD

American Sign Language Interpreter

Posted 12 April 2019
Key knowledge and tasks

"English to ASL Interpreting."

City	Education	Experience	Knowledge	Gross salary / year
Rochester	Bachelors Degree	16-20 Years	n/a	$55,000 USD

Mail Man

Posted 26 February 2019
Key knowledge and tasks

"DELIVERING PACKAGES."

City	Education	Experience	Knowledge	Gross salary / year
Rochester	Some College	12-16 Years	n/a	$64,000 USD

Nursing

Posted 15 August 2018
Key knowledge and tasks

"Taking care of peoples needs."

City	Education	Experience	Knowledge	Gross salary / year
Buffalo, United States	Bachelors Degree	20+ Years	n/a	$32,000 USD

Office Manager

Posted 15 March 2018

City	Education	Experience	Knowledge	Gross salary / year
New York City	Bachelors Degree	8-12 Years	n/a	$40,000 USD

Catering Manager

Posted 03 August 2017
Key knowledge and tasks

"•	Build and maintain relationships with clients and key personnel within customer companies
•	Analyze trends and identify best sellers to optimize orders and reduce costs
•	In charge of the invoicing and communication with suppliers
•	Organize events for big companies in the New York area
•	Create images and designs to strengthen the brand image (invitations, menus, signage, tags. . . )
•	Participate to the expansion of the company in NY and abroad."

City	Education	Experience	Knowledge	Gross salary / year
New York City	Bachelors Degree	2-4 Years	n/a	$36,000 USD

CUSTOMER SERVICES / SALARY NEW YORK STATE

30