CUSTOMER SERVICES / SALARY
AUSTRALIA

SALARY SURVEYS

89

UPDATED
April 2024
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AVERAGE SALARY / YEAR

MOST TYPICAL SALARY / YEAR

Gross income

Net (after tax)

1.47 AUD = 1 USD

95,962 AUD

$65,371 USD

Sydney

104,118 AUD

61,654 AUD

$42,000 USD

Including "Sydney"

Excluding "Sydney"

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Average Salary / Customer Services / Australia

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Average salary for Customer Services / Australia is 95,962 AUD per year. The most typical earning is 61,654 AUD. All data are based on 89 salary surveys. Salaries are different between men and women. Men receive an average salary of 93,656 AUD. Women receive a salary of 93,656 AUD.

Based on education, the highest salaries receive people with Masters Degree with salary of 135,053 AUD. The second most paid education level is High School with salary of 107,895 AUD.

Different experiences affect earning as well. People with 16-20 Years of experience receive salary of 182,028 AUD. Employees with 20+ Years of experience receive 114,648 AUD.

Levels / Customer Services / Australia (Gross AUD)

Salary Levels (AUD) per Year	Surveys	[%]
14,700 AUD - 21,999 AUD	0	n/a
22,000 AUD - 29,399 AUD	1	100% 1.12%
29,400 AUD - 36,699 AUD	4	98.88% 4.49%
36,700 AUD - 43,999 AUD	5	94.38% 5.62%
44,000 AUD - 51,399 AUD	8	88.76% 8.99%
51,400 AUD - 58,699 AUD	9	79.78% 10.11%
THE MOST TYPICAL SALARY
58,700 AUD - 66,099 AUD	12	69.66% 13.48%
66,100 AUD - 73,399 AUD	7	56.18% 7.87%
73,400 AUD - 80,699 AUD	6	48.31% 6.74%
80,700 AUD - 88,099 AUD	7	41.57% 7.87%
88,100 AUD - 95,399 AUD	5	33.71% 5.62%
95,400 AUD - 102,799 AUD	2	28.09% 2.25%
102,800 AUD - 110,099 AUD	2	25.84% 2.25%
110,100 AUD - 117,399 AUD	4	23.6% 4.49%
117,400 AUD - 124,799 AUD	3	19.1% 3.37%
124,800 AUD - 132,099 AUD	2	15.73% 2.25%
132,100 AUD - 139,499 AUD	1	13.48% 1.12%
139,500 AUD - 146,799 AUD	0	n/a
146,800 AUD - 154,099 AUD	2	12.36% 2.25%
154,100 AUD - 161,499 AUD	0	n/a
161,500 AUD - 168,799 AUD	1	10.11% 1.12%
168,800 AUD - 176,199 AUD	0	n/a
176,200 AUD - 183,499 AUD	1	8.99% 1.12%
183,500 AUD - 190,799 AUD	0	n/a
190,800 AUD - 198,199 AUD	0	n/a
198,200 AUD - 205,499 AUD	0	n/a
205,500 AUD - 212,899 AUD	1	7.87% 1.12%
212,900 AUD - 220,199 AUD	0	n/a
HIGH SALARIES
220,200 AUD - 234,899 AUD	0	n/a
234,900 AUD - 249,599 AUD	1	6.74% 1.12%
249,600 AUD - 264,199 AUD	0	n/a
264,200 AUD - 278,899 AUD	0	n/a
278,900 AUD - 293,599 AUD	0	n/a
293,600 AUD - 308,299 AUD	1	5.62% 1.12%
308,300 AUD - 322,999 AUD	0	n/a
323,000 AUD - 337,599 AUD	1	4.49% 1.12%
337,600 AUD - 352,299 AUD	1	3.37% 1.12%
352,300 AUD - 366,999 AUD	0	n/a
367,000 AUD - 513,799 AUD	2	2.25% 2.25%

Gender / Customer Services / Australia (Gross AUD)

#		Surveys		AVERAGE SALARY / YEAR
1	Men	56	93,656 AUD
2	Women	19	93,656 AUD

Education / Customer Services / Australia (Gross AUD)

#		Surveys
1	Masters Degree	9	135,053 AUD
2	High School	27	107,895 AUD
3	Bachelors Degree	27	87,050 AUD
4	Some College	23	81,031 AUD
5	Bellow H. School	3	67,233 AUD

Experience / Customer Services / Australia (Gross AUD)

#		Surveys
1	16-20 Years	9	182,028 AUD
2	20+ Years	14	114,648 AUD
3	4-8 Years	13	101,143 AUD
4	1-2 Years	6	95,418 AUD
5	8-12 Years	11	87,931 AUD
6	12-16 Years	6	78,242 AUD
7	2-4 Years	15	77,362 AUD
8	0-1 Year	15	54,168 AUD

Age / Customer Services / Australia (Gross AUD)

#		Surveys
1	51-55	4	201,992 AUD
2	56-60	3	200,377 AUD
3	46-50	8	114,208 AUD
4	n/a	14	108,336 AUD
5	36-40	9	97,766 AUD
6	41-45	7	90,573 AUD
7	61-65	2	83,674 AUD
8	31-35	9	83,233 AUD
9	26-30	12	78,096 AUD
10	14-20	10	75,160 AUD
11	21-25	10	55,489 AUD
12	76-99	1	27,010 AUD

Work Type / Customer Services / Australia (Gross AUD)

#		Surveys
1	Self Employed	7	181,881 AUD
2	Permanent	56	102,170 AUD
3	Contract	7	60,186 AUD
4	Part Time	19	59,012 AUD

Cities / Customer Services / Australia (Gross AUD)

#		Surveys
1	Hobart	3	177,183 AUD
2	Newcastle	5	146,943 AUD
3	Brisbane	7	105,840 AUD
4	Sydney	23	104,079 AUD
5	Melbourne	29	92,335 AUD
6	Darwin	2	75,453 AUD
7	Perth	6	74,426 AUD
8	Gold Coast	4	72,958 AUD
9	Canberra	3	64,737 AUD
10	Cairns	2	58,718 AUD
11	Geelong	1	56,076 AUD
12	Adelaide	3	54,314 AUD
13	--Other--	1	43,745 AUD

Careers / Customer Services / Australia (Gross AUD)

#		Surveys
1	Assembly Service	3	236,783 AUD
2	Postman	3	218,874 AUD
3	Call Center Manager	2	117,584 AUD
4	Postal Employee	1	116,997 AUD
5	Customer Service Manager	27	115,529 AUD
6	Call Center	12	88,224 AUD
7	Service Coordinator	4	79,123 AUD
8	Cleaning Service	2	75,600 AUD
9	Other Service Career	13	72,958 AUD
10	Furniture Removal Service	1	65,765 AUD
11	Food Service	7	58,865 AUD
12	Customer Consultant	10	55,929 AUD
13	Repairing Service	3	54,755 AUD
14	Construction or Build Service	1	27,010 AUD

People's individual salary examples (surveys)

Casual Team Member

Posted 18 May 2023
Key knowledge and tasks

"Help with customers."

City	Education	Experience	Knowledge	Gross salary / year
Sydney	High School	0-1 Year	Basic	48,700 AUD

Blinds Installer

Posted 13 July 2022
Key knowledge and tasks

"Blinds awnings shutters."

City	Education	Experience	Knowledge	Gross salary / year
Melbourne	Bachelors Degree	4-8 Years	Advanced	123,200 AUD

Employment Advisor

Posted 12 June 2022
Key knowledge and tasks

"Community services."

City	Education	Experience	Knowledge	Gross salary / year
Gold Coast	Some College	4-8 Years	Intermediate	62,100 AUD

Call Center Operator

Posted 08 March 2022
Key knowledge and tasks

"Assisting people with making claims for disaster relief payments."

City	Education	Experience	Knowledge	Gross salary / year
Perth	High School	0-1 Year	Basic	63,800 AUD

Customer Service Representative

Posted 15 January 2022
Key knowledge and tasks

"Answering Calls
Processing Orders
Responding To Emails
Running Reports
Liaising with Service Partners
Providing Support to Territory Business Managers
Releasing Credit/Debits
Generating Invoices."

City	Education	Experience	Knowledge	Gross salary / year
Sydney	High School	12-16 Years	Intermediate	68,700 AUD

Cashier

Posted 08 November 2021
Key knowledge and tasks

"Handles checkout."

City	Education	Experience	Knowledge	Gross salary / year
Melbourne	High School	1-2 Years	Intermediate	240,300 AUD

Retailer

Posted 27 October 2021
Key knowledge and tasks

"- organizing vegetable fridge 
- cusotmer service."

City	Education	Experience	Knowledge	Gross salary / year
Sydney	High School	16-20 Years	Basic	440,400 AUD

Specialist

Posted 17 July 2021
Key knowledge and tasks

"Industry Training."

City	Education	Experience	Knowledge	Gross salary / year
Melbourne	Some College	2-4 Years	Intermediate	77,800 AUD

Director

Posted 25 February 2021
Key knowledge and tasks

"Technical & Trades."

City	Education	Experience	Knowledge	Gross salary / year
Brisbane	Some College	20+ Years	n/a	124,000 AUD

Client Consultant(eu)

Posted 14 September 2020
Key knowledge and tasks

"Working as Client Consultant. Skilled in Excel, forward thinking, project management, basic skills in website creation (HTML/XML), strong troubleshooting capabilities, improved efficiency by automating parts of work via AHK Scripts, created guideline documents with various accountability options, enjoy problem solving, main element of work is business process automation. 

Edu: Electrical Engineering(Melbourne Uni), MBA (MBS)
Currently doing a certification for CISSP."

City	Education	Experience	Knowledge	Gross salary / year
Melbourne	Bachelors Degree	4-8 Years	n/a	41,500 AUD

Senior Sales And Service Consultant

Posted 28 September 2019
Key knowledge and tasks

"Call centre take calls provide customer services and sales."

City	Education	Experience	Knowledge	Gross salary / year
Melbourne	High School	20+ Years	n/a	71,000 AUD

Sr. Claims Specialist

Posted 07 July 2019
Key knowledge and tasks

"Handles clients needs and provides answers and/or solutions to queries."

City	Education	Experience	Knowledge	Gross salary / year
Melbourne	Some College	12-16 Years	n/a	57,400 AUD

Support Worker

Posted 03 February 2019
Key knowledge and tasks

"Helping Clients achieve their goals."

City	Education	Experience	Knowledge	Gross salary / year
Perth	Bachelors Degree	20+ Years	n/a	88,700 AUD

Customer Support Officer

Posted 21 November 2018
Key knowledge and tasks

"Supporting customers."

City	Education	Experience	Knowledge	Gross salary / year
Perth	Bachelors Degree	4-8 Years	n/a	32,500 AUD

Hardware

Posted 26 October 2018
Key knowledge and tasks

"Hardwaring computers."

City	Education	Experience	Knowledge	Gross salary / year
Melbourne	Masters Degree	1-2 Years	n/a	57,900 AUD

Posty The Post Man

Posted 04 September 2018
Key knowledge and tasks

"I deliver the goods, if you know what I mean."

City	Education	Experience	Knowledge	Gross salary / year
Newcastle	High School	4-8 Years	n/a	347,700 AUD

Receiver

Posted 25 August 2018
Key knowledge and tasks

"Receive calls and complaints."

City	Education	Experience	Knowledge	Gross salary / year
Gold Coast	High School	0-1 Year	n/a	32,500 AUD

Casino

Posted 19 July 2018
Key knowledge and tasks

"Providing exceptional and bespoke services to VIP guests."

City	Education	Experience	Knowledge	Gross salary / year
Sydney	Bachelors Degree	8-12 Years	n/a	83,400 AUD

Waiter

Posted 15 July 2018
Key knowledge and tasks

"Servicing food to the customers."

City	Education	Experience	Knowledge	Gross salary / year
Sydney	High School	0-1 Year	n/a	46,400 AUD

Coo

Posted 05 December 2017
Key knowledge and tasks

"Chief Operating Officer of Multiple contact centre sites."

City	Education	Experience	Knowledge	Gross salary / year
Sydney	Bachelors Degree	16-20 Years	n/a	336,700 AUD

Casual

Posted 30 September 2017
Key knowledge and tasks

"Repair automotive equipment including cars motorbikes and quad bikes."

City	Education	Experience	Knowledge	Gross salary / year
Perth	Some College	4-8 Years	n/a	39,300 AUD

Manager

Posted 21 September 2017
Key knowledge and tasks

"Stock control payroll floor manager."

City	Education	Experience	Knowledge	Gross salary / year
Sydney	Some College	20+ Years	n/a	50,500 AUD

Assembler Guy

Posted 10 September 2017
Key knowledge and tasks

"I do all sorts of things about putting things together."

City	Education	Experience	Knowledge	Gross salary / year
Hobart	Masters Degree	20+ Years	n/a	393,000 AUD

Service Coordinator

Posted 01 August 2017
Key knowledge and tasks

"Customer service
Hold conferences
organise meetings at venues
phone calls."

City	Education	Experience	Knowledge	Gross salary / year
Melbourne	Some College	2-4 Years	n/a	78,600 AUD

Business Accounts Manager

Posted 02 July 2017
Key knowledge and tasks

"Main responsibility is managing the phone accounts of the corporate customers."

City	Education	Experience	Knowledge	Gross salary / year
Hobart	Some College	8-12 Years	n/a	73,000 AUD

CUSTOMER SERVICES / SALARY AUSTRALIA

89