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CUSTOMER SERVICE MANAGER / SALARY
Average Salary - Customer Service Manager / United States UNITED STATES


SALARY SURVEYS

101

UPDATED
July 2024
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AVERAGE SALARY / YEAR MOST TYPICAL SALARY / YEAR
Gross income
Net (after tax)

$54,907 USD

£43,396 GBP
New York City

$63,929 USD

$42,000 USD

£33,195 GBP
Including "New York City"
Excluding "New York City"

Average Salary / Customer Service Manager / United States

Average salary for Customer Service Manager / United States is $54,907 USD per year. The most typical earning is $42,000 USD. All data are based on 101 salary surveys. Salaries are different between men and women. Men receive an average salary of $61,900 USD. Women receive a salary of $44,800 USD.

Based on education, the highest salaries receive people with Masters Degree with salary of $83,400 USD. The second most paid education level is Bachelors Degree with salary of $59,600 USD.

Different experiences affect earning as well. People with 20+ Years of experience receive salary of $70,100 USD. Employees with 8-12 Years of experience receive $58,900 USD.

Levels / Customer Service Manager / United States (Gross USD)

Salary Levels (USD) per Year Surveys [%]
$10,000 USD - $14,999 USD
0 n/a
$15,000 USD - $19,999 USD
0 n/a
$20,000 USD - $24,999 USD
4 100%
3.96%
$25,000 USD - $29,999 USD
6 96.04%
5.94%
$30,000 USD - $34,999 USD
9 90.1%
8.91%
$35,000 USD - $39,999 USD
10 81.19%
9.9%
THE MOST TYPICAL SALARY
$40,000 USD - $44,999 USD
16 71.29%
15.84%
$45,000 USD - $49,999 USD
8 55.45%
7.92%
$50,000 USD - $54,999 USD
11 47.52%
10.89%
$55,000 USD - $59,999 USD
5 36.63%
4.95%
$60,000 USD - $64,999 USD
6 31.68%
5.94%
$65,000 USD - $69,999 USD
4 25.74%
3.96%
$70,000 USD - $74,999 USD
4 21.78%
3.96%
$75,000 USD - $79,999 USD
2 17.82%
1.98%
$80,000 USD - $84,999 USD
3 15.84%
2.97%
$85,000 USD - $89,999 USD
2 12.87%
1.98%
$90,000 USD - $94,999 USD
3 10.89%
2.97%
$95,000 USD - $99,999 USD
1 7.92%
0.99%
$100,000 USD - $104,999 USD
1 6.93%
0.99%
$105,000 USD - $109,999 USD
0 n/a
$110,000 USD - $114,999 USD
0 n/a
$115,000 USD - $119,999 USD
1 5.94%
0.99%
$120,000 USD - $124,999 USD
0 n/a
$125,000 USD - $129,999 USD
2 4.95%
1.98%
$130,000 USD - $134,999 USD
0 n/a
$135,000 USD - $139,999 USD
1 2.97%
0.99%
$140,000 USD - $144,999 USD
1 1.98%
0.99%
$145,000 USD - $149,999 USD
0 n/a
HIGH SALARIES
$150,000 USD - $159,999 USD
0 n/a
$160,000 USD - $169,999 USD
1 0.99%
0.99%
$170,000 USD - $179,999 USD
0 n/a
$180,000 USD - $189,999 USD
0 n/a
$190,000 USD - $199,999 USD
0 n/a
$200,000 USD - $209,999 USD
0 n/a
$210,000 USD - $219,999 USD
0 n/a
$220,000 USD - $229,999 USD
0 n/a
$230,000 USD - $239,999 USD
0 n/a
$240,000 USD - $249,999 USD
0 n/a
$250,000 USD - $349,999 USD
0 n/a

Gender / Customer Service Manager / United States (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 Men 41 $61,900 USD
2 Women 39 $44,800 USD

Education / Customer Service Manager / United States (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 Masters Degree 6 $83,400 USD
2 Bachelors Degree 40 $59,600 USD
3 Bellow H. School 1 $54,000 USD
4 High School 13 $52,300 USD
5 Some College 41 $47,000 USD

Experience / Customer Service Manager / United States (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 20+ Years 21 $70,100 USD
2 8-12 Years 22 $58,900 USD
3 16-20 Years 9 $54,600 USD
4 4-8 Years 20 $51,100 USD
5 2-4 Years 11 $48,000 USD
6 12-16 Years 12 $45,000 USD
7 1-2 Years 3 $35,300 USD
8 0-1 Year 3 $29,300 USD

Age / Customer Service Manager / United States (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 61-65 1 $84,000 USD
2 46-50 7 $70,700 USD
3 51-55 12 $68,500 USD
4 n/a 21 $60,200 USD
5 56-60 5 $57,000 USD
6 31-35 15 $54,500 USD
7 41-45 9 $53,300 USD
8 36-40 8 $53,300 USD
9 26-30 13 $40,500 USD
10 21-25 9 $35,400 USD
11 14-20 1 $29,000 USD

Work Type / Customer Service Manager / United States (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 Permanent 95 $56,300 USD
2 Self Employed 1 $50,000 USD
3 Part Time 4 $30,800 USD
4 Contract 1 $24,000 USD

States / Customer Service Manager / United States (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 New Hampshire 1 $92,000 USD
2 Wisconsin 2 $91,000 USD
3 Iowa 1 $90,000 USD
4 New Jersey 2 $83,000 USD
5 Massachusetts 3 $70,300 USD
6 Texas 8 $64,700 USD
7 New York State 7 $63,900 USD
8 Illinois 8 $62,000 USD
9 Arizona 3 $60,200 USD
10 Oregon 1 $60,000 USD
11 Colorado 2 $59,300 USD
12 Georgia 4 $58,000 USD
13 California 11 $56,400 USD
14 Washington State 2 $54,500 USD
15 Pennsylvania 4 $51,600 USD
16 New Mexico 1 $50,000 USD
17 Louisiana 1 $50,000 USD
18 Utah 1 $49,000 USD
19 Maryland 2 $47,000 USD
20 Florida 8 $45,000 USD
21 District Of Columbia (DC) 2 $45,000 USD
22 Michigan 6 $44,400 USD
23 Indiana 1 $43,000 USD
24 Tennessee 3 $40,900 USD
25 North Dakota 1 $40,000 USD
26 Maine 2 $39,000 USD
27 North Carolina 1 $39,000 USD
28 Ohio 2 $38,800 USD
29 Vermont 1 $37,000 USD
30 Missouri 1 $31,000 USD
31 Nebraska 1 $30,000 USD
32 Minnesota 1 $29,000 USD
33 Kentucky 1 $23,000 USD

Cities / Customer Service Manager / United States (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 Lubbock 1 $163,000 USD
2 Manchester, United States 1 $92,000 USD
3 Milwaukee 2 $91,000 USD
4 Des Moines 1 $90,000 USD
5 San Diego 2 $85,000 USD
6 Jersey City 2 $83,000 USD
7 Grand Rapids 1 $72,000 USD
8 Boston 3 $70,300 USD
9 Phoenix 2 $70,300 USD
10 New York City 7 $63,900 USD
11 Los Angeles 3 $63,700 USD
12 Chicago 8 $62,000 USD
13 Portland, Oregon 1 $60,000 USD
14 Denver 2 $59,300 USD
15 Atlanta 4 $58,000 USD
16 Dallas 4 $56,100 USD
17 Sacramento 2 $55,000 USD
18 Spokane 1 $55,000 USD
19 Seattle 1 $54,000 USD
20 Orlando 1 $54,000 USD
21 Philadelphia 3 $51,700 USD
22 Pittsburgh 1 $51,500 USD
23 --Other-- 6 $51,200 USD
24 Houston 2 $50,500 USD
25 Albuquerque 1 $50,000 USD
26 New Orleans 1 $50,000 USD
27 Salt Lake City 1 $49,000 USD
28 Nashville 2 $47,800 USD
29 Miami 2 $47,500 USD
30 Cincinnati 1 $47,500 USD
31 Baltimore 2 $47,000 USD
32 Washington DC 2 $45,000 USD
33 Tampa 3 $44,300 USD
34 Indianapolis 1 $43,000 USD
35 Riverside 1 $41,600 USD
36 Fargo, North Dakota 1 $40,000 USD
37 Scottsdale 1 $40,000 USD
38 Portland, Maine 2 $39,000 USD
39 Fort Lauderdale 2 $39,000 USD
40 Raleigh 1 $39,000 USD
41 Detroit 5 $38,800 USD
42 Burlington, Vermont 1 $37,000 USD
43 San Francisco 3 $36,000 USD
44 Kansas City 1 $31,000 USD
45 Lincoln 1 $30,000 USD
46 Akron 1 $30,000 USD
47 Minneapolis 1 $29,000 USD
48 Austin 1 $29,000 USD
49 Memphis 1 $27,000 USD
50 Lexington 1 $23,000 USD

People's individual salary examples (surveys)

19/19  Csrm (Woman)
Posted 01 September 2022

What I do?

"Customer service."

City Education Experience Knowledge Gross salary / year
Albuquerque Some College 2-4 Years Intermediate $50,000 USD

18/19  Office Manager (Woman)
Posted 17 November 2021

What I do?

"Manage Customer Service team and office."

City Education Experience Knowledge Gross salary / year
Dallas Some College 4-8 Years Intermediate $62,500 USD

17/19  Director Of Customer Service (Man)
Posted 18 July 2021

What I do?

"Manage employees deal with customers."

City Education Experience Knowledge Gross salary / year
Grand Rapids Some College 2-4 Years Advanced $72,000 USD

16/19  Customer Support (Man)
Posted 03 December 2019

What I do?

"Emails, chats, general support questions for our product."

City Education Experience Knowledge Gross salary / year
Portland, Maine Bachelors Degree 4-8 Years n/a $24,000 USD

15/19  Inside Sales/customer Service Manager (Woman)
Posted 21 October 2019

What I do?

"Manage accounts, order entry, file maintenance, data entry, problem solving and trouble shooting."

City Education Experience Knowledge Gross salary / year
Detroit Some College 20+ Years n/a $33,000 USD

14/19  Customer Support Manager (Man)
Posted 28 August 2019

What I do?

"Manage software support team."

City Education Experience Knowledge Gross salary / year
San Diego Bachelors Degree 20+ Years n/a $135,000 USD

13/19  Manager (Woman)
Posted 20 July 2019

What I do?

"Sell tobacco products."

City Education Experience Knowledge Gross salary / year
Washington DC Masters Degree 20+ Years n/a $40,000 USD

12/19  Customer Service Manager (Man)
Posted 25 June 2019

What I do?

"Manage VIP and CS team."

City Education Experience Knowledge Gross salary / year
Chicago Bachelors Degree 8-12 Years n/a $73,000 USD

11/19  Project Manager (Man)
Posted 28 February 2019

What I do?

"Manage projects."

City Education Experience Knowledge Gross salary / year
Boston Bachelors Degree 20+ Years n/a $84,000 USD

10/19  Senior Billing Lead (Woman)
Posted 21 February 2019

What I do?

"Manage a 58 member team evaluating refund requests and issuing or denying refunds."

City Education Experience Knowledge Gross salary / year
Tampa Bachelors Degree 8-12 Years n/a $53,000 USD

9/19  Customer Service Expert (Man)
Posted 04 January 2019

What I do?

"Leads a customer success team."

City Education Experience Knowledge Gross salary / year
Atlanta Bachelors Degree 4-8 Years n/a $75,000 USD

8/19  Service Manager (Man)
Posted 21 November 2018

What I do?

"I make sure everything is good safe certified. Make the enviros fun and fast with a good flow."

City Education Experience Knowledge Gross salary / year
Minneapolis Some College 1-2 Years n/a $29,000 USD

7/19  Customer Service Specialist (Woman)
Posted 06 October 2018

What I do?

"Help customers place orders and manage their wholesale accounts via phone and email means."

City Education Experience Knowledge Gross salary / year
Fort Lauderdale Some College 12-16 Years n/a $26,000 USD

6/19  Sales Associate (Man)
Posted 21 August 2018

What I do?

"Customer Facing, Cash Handling, Inventory Purchasing, Open to new fields."

City Education Experience Knowledge Gross salary / year
San Francisco Some College 2-4 Years n/a $30,000 USD

5/19  OFFICE MANAGER (Woman)
Posted 15 March 2018
City Education Experience Knowledge Gross salary / year
New York City Bachelors Degree 8-12 Years n/a $40,000 USD

4/19  General Manager (Man)
Posted 25 December 2017

What I do?

"Mgr of a Floor Covering retailer."

City Education Experience Knowledge Gross salary / year
New Orleans High School 4-8 Years n/a $50,000 USD

3/19  Service Team Manager (Woman)
Posted 11 December 2017

What I do?

"Manage team of 15 call center reps."

City Education Experience Knowledge Gross salary / year
Philadelphia Bachelors Degree 8-12 Years n/a $75,000 USD

2/19  Manager (Man)
Posted 10 October 2017

What I do?

"Everything, I do it all, anything and everything that needs to be done."

City Education Experience Knowledge Gross salary / year
Chicago Some College 4-8 Years n/a $20,000 USD

1/19  Catering Manager (Woman)
Posted 03 August 2017

What I do?

"• Build and maintain relationships with clients and key personnel within customer companies • Analyze trends and identify best sellers to optimize orders and reduce costs • In charge of the invoicing and communication with suppliers • Organize events for big companies in the New York area • Create images and designs to strengthen the brand image (invitations, menus, signage, tags. . . ) • Participate to the expansion of the company in NY and abroad."

City Education Experience Knowledge Gross salary / year
New York City Bachelors Degree 2-4 Years n/a $36,000 USD


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